Effective date: 1 April 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "Customer") and KASE Group Pty Ltd (ABN [ABN]), trading as EVRA ("we", "us", or "EVRA"), governing your access to and use of the EVRA platform at everaa.com and all related services (the "Service").
By creating an account, subscribing to a plan, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
If you do not agree to these Terms, you must not access or use the Service.
EVRA is a multi-tenant, cloud-based Software-as-a-Service (SaaS) platform designed for the Australian restoration and building industry. The Service provides:
We may add, modify, or discontinue features at our discretion, with reasonable notice for material changes.
To use the Service, you must register for an account by providing accurate and complete information including your name, email address, company name, and ABN. You must keep this information up to date.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:
Each organisation ("tenant") on the platform is managed by one or more administrators. Tenant administrators are responsible for managing users, roles, permissions, and configuration within their organisation.
The Service is available under the following monthly subscription plans (all prices in Australian Dollars, excluding GST):
| Plan | Monthly Price (AUD + GST) | Description |
|---|---|---|
| Basic | $500/month | Essential tools for small restoration businesses |
| Professional | $1,500/month | Complete platform for growing companies |
| Enterprise | $3,000/month | Full platform with white-label branding and API access |
| Enterprise+CRM | $4,500/month | The complete EVRA ecosystem with CRM module |
Annual billing is available on request with a 10% discount. Custom enterprise plans may be negotiated separately.
You may upgrade your plan at any time; the new rate takes effect immediately with a prorated charge. Downgrades take effect at the start of the next billing cycle. Features exclusive to a higher-tier plan will become unavailable upon downgrade.
Subscription fees are non-refundable except where required by Australian Consumer Law. If you believe you are entitled to a refund, contact us at the details in Section 18.
We may offer a free trial period of 14 days for new accounts. During the trial:
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to suspend or terminate your account if we determine, at our reasonable discretion, that you have violated this Acceptable Use Policy.
You retain all ownership rights in the data, content, and materials you upload to or create within the Service ("Your Data"). We do not claim ownership of Your Data.
You grant us a limited, non-exclusive, worldwide licence to host, store, process, and display Your Data solely for the purpose of providing and improving the Service. This licence terminates when you delete Your Data or close your account.
You may export Your Data at any time via the platform's built-in export features or by requesting a data export from us. We will provide Your Data in standard formats (CSV, JSON, or PDF) within 14 business days of a request.
We may use anonymised, aggregated data derived from Your Data (that does not identify you or any individual) for analytics, benchmarking, and platform improvement purposes.
The Service, including all software, source code, designs, interfaces, documentation, trademarks, logos, and content created by EVRA ("EVRA IP"), is and remains the exclusive property of KASE Group Pty Ltd. Nothing in these Terms transfers any ownership of EVRA IP to you.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes during the term of your subscription.
If you provide suggestions, feature requests, or other feedback about the Service, you grant us an unrestricted, irrevocable, perpetual licence to use and incorporate that feedback without obligation to you.
We target 99.9% uptime for the Service, measured on a monthly basis, excluding scheduled maintenance windows. This is a target, not a guarantee, and does not create a binding service level agreement unless separately agreed in writing.
We will provide at least 48 hours' notice for planned maintenance that may cause downtime. Where possible, maintenance will be scheduled during off-peak hours (AEST/AEDT).
We are not liable for any failure or delay in providing the Service caused by events beyond our reasonable control, including natural disasters, power outages, internet infrastructure failures, government actions, or pandemic-related disruptions.
Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or that a reasonable person would consider confidential given the nature of the information and circumstances of disclosure. This obligation survives termination for a period of 3 years.
Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.
To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to these Terms or the Service, regardless of the theory of liability.
Our total aggregate liability to you for all claims arising out of or related to these Terms or the Service shall not exceed the total amount of fees paid by you to us during the 12 months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement.
You agree to indemnify and hold harmless EVRA, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until then.
We may suspend or terminate your account if:
Where practicable, we will provide 30 days' written notice before termination, except in cases of serious breach or security risk.
Upon termination:
These Terms are governed by and construed in accordance with the laws of the State of South Australia and the Commonwealth of Australia. You irrevocably submit to the exclusive jurisdiction of the courts of South Australia and any courts of appeal therefrom.
Before commencing any legal proceedings, you agree to attempt to resolve any dispute arising out of or relating to these Terms through the following process:
Nothing in this section prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction.
These Terms, together with our Privacy Policy and any order form or statement of work executed between the parties, constitute the entire agreement between you and EVRA regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.
No failure or delay by either party in exercising any right under these Terms shall operate as a waiver of that right.
You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Notices to you will be sent to the email address associated with your account. Notices to us should be sent to the contact details in Section 18. Notices are deemed received when sent by email, provided no bounce or failure notification is received.
We may update these Terms from time to time. When we make material changes, we will:
If you do not agree to the updated Terms, you must stop using the Service before the changes take effect. Your continued use after the effective date constitutes acceptance of the updated Terms.
If you have any questions about these Terms of Service, please contact us: